Effective Date: September 21, 2025
At Hopeful Pets, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase from us.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit or interact with our website:

• Contact Information – Name, email address, shipping address, billing address

• Payment Information – Card details and transaction data (processed securely by third-party payment providers)

• Order History – Products purchased, order dates, and order status

• Communication Data – Emails or messages you send us, reviews or feedback

• Device and Usage Data – IP address, browser type, pages visited, and time spent on our website

2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders

• Respond to customer inquiries and provide support

• Send order confirmations, shipping updates, and promotional emails (if opted in)

• Improve our website and customer experience

• Comply with legal obligations

3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share it with trusted third parties when necessary, including:

• Payment processors (e.g., PayPal, credit card companies)

• Shipping carriers to deliver your orders

• Marketing or email services (only if you opt in to our newsletter)

• Legal authorities, if required to comply with applicable laws or legal processes

4. Data Security
We take appropriate measures to protect your personal information using secure servers, SSL encryption, and trusted third-party services.
However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:

• Access or update your personal information

• Request that we delete your data (subject to certain legal obligations)

• Opt out of marketing communications at any time by clicking the "unsubscribe" link in emails

To exercise these rights, email us at info@hopefulpets.com.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.
You can manage or disable cookies through your browser settings.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
📧 info@hopefulpets.com
Thank you for trusting Hopeful Pets. We are committed to protecting your information and supporting a compassionate, responsible pet-loving community.